Refund policy

Refund Policy

We want you to love your purchase, but if something isn’t quite right, we’re here to help.

📦 Returns

We accept returns within 14 days of delivery. To be eligible for a return:

• The item must be unused, in its original packaging, and in the same condition you received it.

• Proof of purchase is required (order number or receipt).

💸 Refunds

Once we receive and inspect your return, we’ll notify you of the approval status.

• If approved, your refund will be processed back to your original payment method within 5–10 business days.

• Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or defective item).

🔁 Exchanges

We’re happy to exchange items if they arrive defective or damaged. Please contact us within 7 days of receiving your item.

🚫 Non-Returnable Items

The following items are final sale and cannot be returned:

• Gift cards

• Downloadable software or digital products

• Personalized/custom items (unless defective)

🛎️ How to Start a Return

To begin the return process, contact us at [your email address] with your order number and the reason for return. We’ll guide you through the next steps.